Terms and Conditions
1. General Information
A personal training session typically lasts one hour (60 minutes); if the session exceeds this duration, additional time will be charged in 15-minute increments. Group classes may vary in duration.
Please arrive on time to ensure efficient and effective training tailored to your individual goals.
2. Prices and Payment Terms
For subscriptions and personal training sessions, the full amount must be paid via bank transfer or in cash before the first session. Other options (e.g., single sessions or courses) must be paid on the day of the training. The listed prices do not include additional expenses.
Costs such as rental fees for sports halls, fitness centers, swimming pools, or other sports facilities are also not included in the price.
3. Health Questionnaire
The health questionnaire must be fully completed before the first training session. This is mandatory for the personal trainer’s protection. As your personal trainer, I am bound by confidentiality.
4. Insurance
Insurance is the responsibility of the participant.
Personal Trainer Tanja Mäder accepts no liability for damages resulting from accidents, injuries, or illnesses.
It is the client’s responsibility to obtain appropriate insurance coverage.
5. Contract Agreement
By signing the health questionnaire, you acknowledge and accept the Terms and Conditions (T&Cs) of Personal Trainer Tanja Mäder of ItsUpToYou Personal Training.
6. Cancellation Policy
Please notify me of any cancellations for personal training sessions or group classes at least 24 hours before the scheduled appointment. If a session is not canceled at least 24 hours in advance or if the participant does not attend, the full amount will be charged. This applies to both personal training sessions and (online) group classes that require registration.
7. Miscellaneous
If a subscription cannot be used due to illness or injury, the service can be rescheduled for a later date or transferred to another person.
8. Price Reductions or Refunds
Clients are not entitled to price reductions or refunds for temporary service limitations or reductions in the range of offerings due to seasonal factors or construction activities. The provider reserves the right to relocate training sessions within the local area.
If services are not used within the year, the client is not entitled to a price reduction or refund.
9. Contract Termination
The subscription contract can be canceled within the first 30 days (for contracts with a maximum duration of 12 months) after signing. In the event of termination, a maximum of 30% of the paid amount will be refunded.
10. Jurisdiction and Applicable Law
The place of jurisdiction is the residence of Personal Trainer Tanja Mäder.
The contract is governed by Swiss law.
11. Group Classes
Group classes and online group classes may be canceled due to illness, accidents, or vacation absences. No refunds will be issued for ongoing group or online subscriptions.